Negotiation and Conflict Resolution Skills You Can Use

Description

This 4-hour workshop provides an overview of why conflict feels stressful, how we can overcome the stress, and the importance of negotiation and conflict resolution skills in our personal and professional lives.  Participants will be given negotiation role playing exercises which will then be discussed as a group.

Combined with Becoming a Problem Solver – Dealing with Conflict as a Normal Part of Business, these 2 workshops will provide you with the tools to navigate negotiations and conflict situations.

Learning Objectives

• Learn how conflict affects us physically and mentally, and learn ways to overcome the stress.
• Understand the importance of negotiation and conflict resolution in our personal and professional lives
• Understand the connection between decision-making, negotiation, and conflict resolution.
• Learn negotiation strategies through role playing exercises and group discussion.
  

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Instructor Bio

Nancy Greenwald, Executive Director, Construction Institute, University of Hartford

Nancy Greenwald is the Executive Director of the Construction Institute at the University of Hartford. The mission of the Institute is to promote cross-industry collaboration. Its members are committed stewards of the future of the AECO industry, with a focus on problem solving and best practices.

Ms. Greenwald has more than 35 years of experience in the construction industry as in-house counsel and CFO of a design-build company. She serves on the American Arbitration Association's Construction Industry Panel of Arbitrators as well as the AAA Mediation Panel. She received her J.D. from Harvard Law School (cum laude, 1981), and an Sc.B from Brown University (Aquatic Biology, magna cum laude, 1978) . Ms. Greenwald has numerous publications in construction best practices, dispute systems design, arbitration and best practices in complex construction contracts. She is active in the Forum on Construction Law and Dispute Resolution Sections of the American Bar Association.

Cost

CI Members: $165 / Non-Members: $225 

Members, please login prior to registering to receive the member discount.

Continuing Educational Credit

Construction Institute is an AIA Registered Provider.  Course attendees are eligible to receive 0.4 Continuing Education Units and/or 4 AIA Continuing Education Learning Units, verified through certificates of attendance, which are sent to participants after completion of workshop and assessment.

Course attendees wishing to receive AIA Continuing Education Learning Units should check in at the sign-in desk and fill out the appropriate attendance form(s) to receive credit.

For more information

• Workshop Assessments
• Cancellation and Recording Policy
• Continuing Education Credits

For questions, contact Chris Kullstroem at ckullstroem@construction.org