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Becoming a Problem Solver – Dealing with conflict as a normal part of business (CEUs available)
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This 4-hour workshop focuses on the problem solving skills needed to cope with unexpected problems and conflicts that arise during the course of doing business, including over the course of a construction project. Participants will be given a problem solving toolkit and role playing exercises which will then be discussed. CEUs: Course attendees are eligible to receive 0.4 Continuing Education Units or 4 AIA Continuing Education Learning Units.

12/6/2018
When: Thursday, December 6, 2018
From 8:00 AM until NOON
Where: Construction Institute
260 Girard Avenue
Hartford, Connecticut  06105
United States
Presenter: Nancy Greenwald, Executive Director, Construction Institute
Contact: Richelle Frederick


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Becoming a Problem Solver:
Dealing with conflict as a normal part of business

 

Description

This 4-hour workshop is a companion to the Negotiation and Conflict Resolution Skills You Can Use workshop, and focuses on the problem solving skills needed to cope with unexpected problems and conflicts that arise during the course of doing business, including over the course of a construction project.  Participants will be given a problem solving toolkit and role playing exercises which will then be discussed.

 

Learning Objectives

  • Learn how to approach business conflict as a problem solver.

  • Learn how early awareness and intervention can improve both process and outcomes.

  • Learn how to develop a collaborative problem solving team among key participants.

  • Practice problem solving and negotiation strategies through role playing exercises and group discussion.


CLICK HERE TO VIEW FULL WORKSHOP OUTLINE

 

Instructor Bio

 



Nancy Greenwald, Executive Director, Construction Institute, University of Hartford

Nancy Greenwald is the Executive Director of the Construction Institute at the University of Hartford. The mission of the Institute is to promote cross-industry collaboration. Its members are committed stewards of the future of the AECO industry, with a focus on problem solving and best practices.

 

Ms. Greenwald has more than 35 years of experience in the construction industry as in-house counsel and CFO of a design-build company. She serves on the American Arbitration Association's Construction Industry Panel of Arbitrators as well as the AAA Mediation Panel. She received her J.D. from Harvard Law School (cum laude, 1981), and an Sc.B from Brown University (Aquatic Biology, magna cum laude, 1978) . Ms. Greenwald has numerous publications in construction best practices, dispute systems design, arbitration and best practices in complex construction contracts. She is active in the Forum on Construction Law and Dispute Resolution Sections of the American Bar Association.

 

Cost

CI Members: $165 / Non-Members: $225 

Members, please login prior to registering to receive the member discount

 

Continuing Educational Credit

Construction Institute is an AIA Registered Provider.  Course attendees are eligible to receive 0.4 Continuing Education Units and/or 4 AIA Continuing Education Learning Units, verified through certificates of attendance, which are sent to participants after completion of workshop and assessment.

 

Course attendees wishing to receive AIA Continuing Education Learning Units should check in at the sign-in desk and fill out the appropriate attendance form(s) to receive credit.

 

        



For more information

 

 

Dean Level

 

 
Director Level

AKF Group, LLC  ARCADIS  Bartlett Brainard Eacott, Inc.
Innovative Engineering Services, LLC  Peterson Engineering Group, LLC
Saxe Doernberger & Vita, PC.  Siemens


Chair Level

Blakeslee Prestress  Consulting Engineering Services  |  F+F Mechanical, Inc. |  TRANE

 

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